AirPods Pro (1st Gen)
AirPods Pro have been designed to deliver Active Noise Cancellation for immersive sound, Transparency mode so you can hear your surroundings and a customisable fit for all-day comfort. Read more…
Magic like you’ve never heard
AirPods Pro have been designed to deliver Active Noise Cancellation for immersive sound, Transparency mode so you can hear your surroundings and a customisable fit for all-day comfort. Just like AirPods, AirPods Pro connect like magic to your iPhone or Apple Watch. And they’re ready to use straight out of the case.
Active Noise Cancellation
Incredibly light noise-cancelling headphones, AirPods Pro block out your environment so you can focus on what you’re listening to. AirPods Pro use two microphones, an outward-facing microphone and an inward-facing microphone, to create superior noise cancellation. By continuously adapting to the geometry of your ear and the fit of the ear tips, Active Noise Cancellation silences the world to keep you fully tuned in to your music, podcasts and calls.
Transparency mode
Switch to Transparency mode and AirPods Pro let outside sound in, allowing you to hear and connect to your surroundings. Outward- and inward-facing microphones enable AirPods Pro to undo the sound-isolating effect of the silicone tips so things sound and feel natural, like when you’re talking to people around you.
All-new design
AirPods Pro offer a more customisable fit with three sizes of flexible silicone tips to choose from. With an internal taper, they conform to the shape of your ear, securing your AirPods Pro in place and creating an exceptional seal for superior noise cancellation.
Amazing audio quality
A custom-built high-excursion, low-distortion driver delivers powerful bass. A super-efficient high dynamic range amplifier produces pure, incredibly clear sound while also extending battery life. And Adaptive EQ automatically tunes music to suit the shape of your ear for a rich, consistent listening experience.
Even more magical
The Apple-designed H1 chip delivers incredibly low audio latency. A force sensor on the stem makes it easy to control music and calls, and switch between Active Noise Cancellation and Transparency mode. Announce Messages with Siri gives you the option to have Siri read your messages through your AirPods. And with Audio Sharing, you and a friend can share the same audio stream on two sets of AirPods — so you can play a game, watch a film or listen to a song together.¹
Legal.
1. Audio Sharing not supported on iPhone 7, iPhone 7 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPad Pro 12.9-inch (1st generation), iPad Pro 9.7-inch, iPad Air 2 and iPad mini 4.
2. AirPods Pro are sweat and water resistant for non-water sports and exercise. AirPods Pro were tested under controlled laboratory conditions and have a rating of IPX4 under IEC standard 60529. Sweat and water resistance are not permanent conditions and resistance might decrease as a result of normal wear. Do not attempt to charge wet AirPods Pro; refer to https://support.apple.com/kb/HT210711 for cleaning and drying instructions. The charging case is not sweat or water resistant.
3. Requires an iCloud account and macOS 10.14.4, iOS 12.2, iPadOS or watchOS 5.2 or later.
4. Size and weight vary by configuration and manufacturing process.
5. Testing conducted by Apple in October 2019 using pre-production AirPods Pro with Wireless Charging Case and software paired with iPhone 11 Pro Max units and pre-release software. The playlist consisted of 358 unique audio tracks purchased from the iTunes Store (256-Kbps AAC encoding). Volume was set to 50% and Active Noise Cancellation was enabled. With Active Noise Cancellation and Transparency turned off, listening time was up to 5 hours. Testing consisted of full AirPods Pro battery discharge while playing audio until the first AirPod Pro stopped playback. Battery life depends on device settings, environment, usage and many other factors.
6. Testing conducted by Apple in October 2019 using pre-production AirPods Pro with Wireless Charging Case and software paired with iPhone 11 Pro Max units and pre-release software. Volume was set to 50% and Active Noise Cancellation was enabled. Testing consisted of full AirPods Pro battery discharge with a mobile phone call until the first AirPod Pro stopped playing call audio. Battery life depends on device settings, environment, usage and many other factors.
7. Testing conducted by Apple in October 2019 using pre-production AirPods Pro with Wireless Charging Case and software paired with iPhone 11 Pro Max units and pre-release software. The playlist consisted of 358 unique audio tracks purchased from the iTunes Store (256-Kbps AAC encoding). Volume was set to 50% and Active Noise Cancellation was enabled. Testing consisted of full AirPods Pro battery discharge while playing audio until the first AirPod Pro stopped playback. The drained AirPods Pro were charged to 100%, then audio playback was resumed until the first AirPod Pro stopped playback. This cycle was repeated until both the AirPods Pro and charging case were fully discharged. Battery life depends on device settings, environment, usage and many other factors.
8. Testing conducted by Apple in October 2019 using pre-production AirPods Pro with Wireless Charging Case and software paired with iPhone 11 Pro Max units and pre-release software. Volume was set to 50% and Active Noise Cancellation was enabled. Testing consisted of full AirPods Pro battery discharge with a mobile phone call until the first AirPod Pro stopped playing call audio. The drained AirPods Pro were charged to 100%, then the mobile phone call was restarted until the first AirPod Pro stopped playing call audio. This cycle was repeated until both the AirPods Pro and charging case were fully discharged. Battery life depends on device settings, environment, usage and many other factors.
9. Testing conducted by Apple in October 2019 using pre-production AirPods Pro with Wireless Charging Case and software paired with iPhone 11 Pro Max units and pre-release software. The playlist consisted of 358 unique audio tracks purchased from the iTunes Store (256-Kbps AAC encoding). Volume was set to 50% and Active Noise Cancellation was enabled. 5-minute charge testing conducted with drained AirPods Pro that were charged for 5 minutes, then audio playback was started until the first AirPod Pro stopped playback. Battery life depends on device settings, environment, usage and many other factors.
10. Testing conducted by Apple in October 2019 using pre-production AirPods Pro with Wireless Charging Case and software paired with iPhone 11 Pro Max units and pre-release software. Volume was set to 50% and Active Noise Cancellation was enabled. 5-minute charge testing conducted with drained AirPods Pro that were charged for 5 minutes, then a mobile phone call was started until the first AirPod Pro stopped playing call audio. Battery life depends on device settings, environment, usage and many other factors.
11. Requires the latest version of iOS or iPadOS.
Audio Technology
Active Noise Cancellation
Transparency mode
Adaptive EQ
Vent system for pressure equalisation
Custom high-excursion Apple driver
Custom high dynamic range amplifier
Sensors
Dual beamforming microphones
Inward-facing microphone
Dual optical sensors
Motion-detecting accelerometer
Speech-detecting accelerometer
Force sensor
Chip
H1-based System in Package
Controls
Press the force sensor once to play, pause or answer a phone call
Press twice to skip forwards
Press three times to skip backwards
Press and hold to switch between Active Noise Cancellation and Transparency mode
Say “Hey Siri” to do things like play a song, make a call or get directions
Size and Weight
AirPods Pro (each)⁴
Height: 30.9 mm (1.22 inches)
Width: 21.8 mm (0.86 inches)
Depth: 24.0 mm (0.94 inches)
Weight: 5.4 grams (0.19 ounces)
Wireless Charging Case⁴
Height: 45.2 mm (1.78 inches)
Width: 60.6 mm (2.39 inches)
Depth: 21.7 mm (0.85 inches)
Weight: 45.6 grams (1.61 ounces)
Charging Case
Works with Qi-certified chargers or the Lightning connector
Battery
AirPods Pro
Up to 4.5 hours of listening time with a single charge (up to 5 hours with Active Noise Cancellation and Transparency off)⁵
Up to 3.5 hours of talk time with a single charge⁶
AirPods Pro with Wireless Charging Case
More than 24 hours of listening time⁷
More than 18 hours of talk time⁸
5 minutes in the case provides around 1 hour of listening time⁹ or around 1 hour of talk time¹⁰
Connectivity
Bluetooth 5.0
Accessibility
Accessibility features help people with disabilities get the most out of their new AirPods Pro. Features include:
Live Listen audio¹¹
Next working day delivery applies to orders placed before 3pm, orders placed after 3pm will arrive the following day.
Our working days are Monday – Friday (excluding Bank Holidays). Due to the order cut-off time of 3pm, if you place an order for next-day delivery after 3pm on Monday, it will be processed on Tuesday, and arrive Wednesday. Similarly, if you were to place an order for next-day delivery with us after 3pm on Friday, or over the weekend, we will process this on our next business day (Monday), and it will be delivered on Tuesday.
For orders with a total cost below £500 (inc. VAT)
Free 2 working day delivery as standard
Optional upgrades
Next working day delivery: £6.95
Next working day delivery before 12 noon: £15.00
Saturday delivery: £20.00
For orders with a total cost of £500 and above (inc. VAT)
Free next working day delivery as standard
Optional upgrades
Next working day delivery before 12 noon: £15.00
Saturday delivery: £20.00
Custom build orders:
Please allow 10-14 days lead time plus shipping.
For more information on delivery and returns please see our sales, delivery and returns t&c’s or our FAQ page, alternatively contact us on: hello@wearesync.co.uk or 0161 605 3838
Returns
If you’re not happy with your product or simply change your mind, you must provide us with notice of cancellation within 14-days of delivery. You can notify us by emailing hello@wearesync.co.uk. Once you notify us of your intent to return, simply return the product with the original receipt, in its original and sealed packaging, along with its included accessories to us. Once you have informed us of your intention to return an item/items from your order, you have a further 14 days to return the item/items to us. Sync is not obliged to refund your purchase until the goods have been received into our warehouse and checked.
When you return the goods, please use a tracked delivery service and make sure you have appropriate insurance cover, as we will be unable to refund missing items or items that have been damaged in transit. Return carriage charges are not covered by Sync. Our 14-day cancellation policy also applies to any additional unused services you may have ordered.
We will contact you upon receipt of the returned items to arrange the refund. If you paid for carriage during the ordering process, we will refund your carriage cost at the base value of £6.95 only, regardless of whether or not you paid an additional amount for expedited, special, or scheduled deliveries.
Your refund will be made within 14-days after the item has been received.
Please note that you may not return the following, except in case of defect or lack of conformity:
- Any device that has been removed from its original packaging
- Devices that have been personalised (such as engraved)
- Devices that have been purpose built / tailor-made (such as a Mac with a custom configuration – e.g. additional RAM)
- Software licenses and/or electronic software downloads
- Software products that have had their seal broken
- Services that have been used (such as setup, migration, and configuration services that may have been purchased and carried out whilst purchasing your new Mac)
- In-ear headphones that have had their seal broken
Please do not deface the retail packaging of the product as this may affect the resale value of the product and the value of your refund.
Please note: these are consumer rights only and do not apply to businesses or education purchases.
